Knowledge is power, and sharing knowledge is about empowering others. Megan A. Costello knows her experience and expertise is of value to aspiring chocolatiers, as well as established business owners in the food industry. Megan’s uncanny ability to discover inefficiencies and to create systems and processes that lead to high performance with less effort comes from decades of experience in her own chocolate factories. Consulting with clients on all aspects of business start-ups, equipment design, factory build-out, and new product development is about paying it forward, and Megan A. Costello is just getting started.

Chocolate Shavings

Chocolate is the first luxury. It has so many things wrapped up in it: deliciousness in the moment, childhood memories, and that grin-inducing feeling of getting a reward for being good. –Mariska Hargitay


Megan A. Costello lives the dream of every culinary arts student. The Culinary Institute of America (CIA) at Greystone was a place where Megan was repeatedly inspired by guest speakers while receiving the highest level of education available in the culinary world. Those experiences gave her the skillset, and more importantly, the mindset that allowed her to seize the opportunities that paved her career in chocolate. Over the course of nineteen years, Megan built two factories from the ground up and created millions of pounds of chocolate confections for clients worldwide. Her expertise was essential to the equipment design and the operating systems and procedures to support its massive volume production in addition to creating a healthy culture and workplace for the employees. Shortly after walking out of the doors of the CIA, Megan’s twenty-year career as a Master Chocolatier and accomplished business owner began. Choosing to retire from the day-to-day operations and sell her interest in her chocolate business, Megan is now giving a voice to her expertise and experience by creating a powerful speaking platform that allows her to instill knowledge and values in both entrepreneurs and seasoned professionals alike.


Fla·vor /ˈflāvər/ : Flavor, flavour or taste is the perceptual impression of food or other substances, and is determined primarily by the chemical senses of the gustatory and olfactory system.

De·​sign /di-ˈzīn/ : A design is a plan or specification for the construction of an object or system or for the implementation of an activity or process.

With 20 years of collaborations with companies like Williams Sonoma designing flavor profiles enjoyed by millions of consumers, Megan A. Costello’s penchant for flavor profile design has likely made it to your palate…in particular, The Original Williams Sonoma Peppermint Bark, Williams Sonoma Coffee Bark, and an array of decadent hot chocolates. Working with chocolate in all of its forms is definitely Megan’s sweet spot.